<aside> 📌 This document is to manage the various Entity Relationship Diagrams (ERDs) that are applicable to your Salesforce environment.

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Description:

An ERD, also known as a data model, is a graphical representation of an information system. It shows the relationships among people, objects, places, concepts, and events in that system. It is a logical model that conveys the functional structure of data. In Salesforce ERDs, entities typically map to an object in the Salesforce database.

When you begin building out your ERD, I recommend checking out the Salesforce Data Model Notation guide on **Architect Salesforce.** This will give you a great overview and starting point.

Relationship Cardinality Explained

Cardinality indicates the relative numbers of occurrences on each side of the relationship. In the notation, the ends of a relationship line indicate the cardinality of the relationship on that end. A crow's foot on an end indicates that many entity occurrences on that end can relate to each occurrence on the opposite end. The lack of a crow's foot on an end indicates that at most one entity occurrence on that end can relate to a given occurrence on the other end.

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Sales Cloud Overview

Sales Cloud Template Link

Description:

The Sales Cloud ERD is a relationship digram that covers the primary objects included in Salesforce’s Sales Cloud solution.

ERD - Sales Cloud Overview.png

Product & Price Book

Territory Management

Service Cloud Overview

Service Cloud Template Link

Description:

The Service Cloud ERD is a relationship digram that covers the primary objects included in Salesforce’s Service Cloud solution.

ERD - Service Cloud Overview.png

Custom Application Overview

<aside> 💡 It is best to explain the use case of the application in the description as well.

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Description: